Like everyone else in the world I love getting email. In fact I love it so much that there have been times in the past where it has consumed large amounts of my day...thus keeping me from what God has called me to do. Many times I have been on my knees repenting to the Lord for wasting His time on my email. It is something that I have struggled with...and still struggle with. I am grateful for the amount of email I get each day because of this blog...many days over 100 emails...and do not want to necessarily discourage people from contacting me. However, before you send an email you need to know a few things:
1. My email is heavily filtered. I have some pretty extreme filters on my email. Also, someone else checks my public email account for me and forwards the stuff I need to see to another account. In essence, very little of the email I generate from this blog ever makes it to me.
2. I rarely have time to respond. This sounds pretty arrogant...but it is not meant to be. With the amount of email I get each day there is just no possible way I can respond to much of it. Compass Point folks get responded to within 24 hours...the rest seldom ever get a reply. It's not that I don't appreciate it...it's just that God called me to shepherd a specific flock...and they must be my main priority.
3. I don't want a conversation about my blog posts. I guess this is the most misunderstood thing about me...I really have no interest in dialogue about my thoughts on this blog. I would have thought that by shutting down the comments section of the blog people would have gotten the point. Yet every week there seems to be someone that disagrees with me that wants to have an endless private email debate. I really don't have that kind of time...patience...or tolerance. If you disagree with me...fine...go write about it on your own blog...because your emails get deleted.
4. I could care less about what you think about my friends or other church leaders. There are some pretty messed up folks in cyberland that think that I care that they don't like Gary Lamb or Perry Noble. Newsflash...I don't!!! Those emails get deleted. Also...I will not give out their emails, phone numbers or pass along a message.
5. Negative emails get deleted. There are folks that I highly regard and others that I am accountable to. If they have a problem with me...I'll listen all day long. I'm not prepared to see emails calling me a heretic or raking me over the coals from someone that thinks I'm accountable to them.
6. Threatening emails get turned over to the authorities. Back in the summer we had a little stalking incident around Compass Point. At first I didn't take the emails seriously...when the guy was caught with photos of my wife and a map to my house...things got pretty real. I don't take chances any longer. Threatening emails are turned over to Polk County Sheriff's Office and...in some cases...the FBI office in Tampa.
7. I will not pimp your stuff. I would have thought that this post and this post would have ended people wanting me to promote their "Jesus junk"...but it didn't. Those emails get deleted.
8. We don't take solicitations for prison aftercare candidates through email. Compass Point is very specific about who we accepts and who we decline for our inmate release aftercare ministry. The inmate must have some current contact with Compass Point...either through a family member or friend already attending. Please also understand that it takes us almost a year to process the requests and do the background checks. Please do not send me emails about your son or daughter that is getting out of prison next month.
9. I don't know everything about Compass Point. About 80% of the requests we get for info about Compass Point gets forwarded to other staff members. Another large percentage of my email gets answered by other people. Still other emails with FAQs get a form answer back. In essence, don't expect me to be the only one that answers your email.
10. Get mad...get deleted. Last week I got a pretty hateful email from someone that didn't think I answered her back fast enough. Her email address is now on the "spam list". Unfortunately, this is not the first time that has happened.
After saying all of that...I do try to answer back to folks that are friends of this blog. I don't always get it done in a timely manner or with a long email...but I do try hard to respond. I just can't respond to all of them.